Data and analytics is a crucial aspect of every digital business aspect. Therefore, with strong data literacy skills, you are capable of understanding and sharing meaningful conversations regarding data. It will help your company seamlessly implement the current and emerging technologies.

For building a data literate environment, the CDOs or chief data officers have to first conduct a data literacy program. CDOs are aware that there is a need for skills to define and track relevant metrics essential to make data-driven decisions. However, linking this demand to measurable business goals and outcomes is a huge challenge.

Data literacy is a part of digital skills, which includes reading, writing, and communicating the data in context. Besides, understanding the data sources, and which analytical techniques to apply, and the competence to define the use case and its resulting value post-application.

Tips to establish a data literacy program

To achieve the goals of data and analytics [D&A] strategies as well as address current skill gaps, the CDO needs to create a data literacy program. Take support from data literacy consulting agency EWSolutions and create a data literacy training program to educate your workforce and accelerate ROI. It will also ensure that obtaining data literacy skills is a part of your organizational culture.

Advancement in digital technologies, ambiguous business environment, and changing work nature is creating skill gaps necessary to be filled through new skill development within your workforce.

  • The first step is to recognize the native and fluent data speakers. The data stewards, data architects, and business analysts must be capable of naturally and effortlessly speaking data. Identify skilled data translators that can serve as excellent intermediaries for business groups.
  • Search for portions where there are communication obstacles, which cause failure of data usage to its full potential. A data literacy assessment procedure will help to uncover the gaps and create solutions using these as a baseline.
  • Ensure that the training programs are in an open environment and fun. Never focus on just presentations or slides, add quizzes, games, and other creative aspects to keep the workforce engaged and interested.
  • Where there is a language gap try proof-of-concept training sessions, where the participants will describe use niche-specific cases. Ensure the participants capture learned lessons, repeat exercises, and share with other groups for literacy gaps awareness and understanding.
  • The D&A leaders along with data teams will need to lead by example. They need to speak about data during business meetings and situations.

How to measure the effectiveness of data literacy efforts?

Managers and employees need to understand the importance of data literacy workshops. They need to be clear about how the training is associated with their existing and future roles. CDOs review the objectives and expectations from training to identify success criteria. Implore for regular employee feedback to ensure that the training is relevant to address the current skill gap. Put a delivery mechanism for employees to apply their training knowledge.

CDOs can consider metrics like employee number per course, available training course type, employee numbers passing D&A competency course, as well as employee’s knowledge about lineage, data provenance, and more.

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